Independent Solar Consultants: Guiding You Through Commercial Solar Claims
Protecting Your Business from Hidden Solar System Failures
"Do you really know what's happening on your roof?"
Commercial solar systems promise a simple story: lower bills, greener energy, and a faster route to sustainability.
The reality, for too many businesses, is very different.
In recent months, we've worked with UK companies that faced tens of thousands of pounds in losses. Not because solar doesn't work, but because the systems they were sold weren't designed, installed, or maintained properly. These businesses didn't know there was a problem until it was too late.
At Independent Solar Consultants, we make sure companies never face that situation alone. We provide independent solar advice: expert, unbiased guidance that protects you from costly mistakes and gives you the data you need to take action.
The Hidden Risks on Your Roof
When you look at your commercial property, you see solar panels working silently in the background. What you don't see could be costing your business thousands.
In the past two months alone, our engineers have uncovered serious issues for three UK businesses:
| Case | Issue Discovered | Potential Loss Prevented |
|---|---|---|
| Case One | System fault quietly draining profits | £26,000 in lost revenue |
| Case Two | System not generating power at all | £57,000 already lost |
| Case Three | Panels underperforming without client knowledge | Thousands in missed payments |
These aren't rare events. We see similar problems every week. The most frustrating part? Many of these losses could have been prevented with proper oversight and independent checks.
Why Independent Solar Advice Matters
Most businesses assume that once a solar system is installed, the hard work is done. The solar industry is complex, with many moving parts and competing interests:
- Installers want to complete projects quickly and profitably
- Manufacturers are focused on selling their products
- Sales companies often prioritise growth over long-term client outcomes
Where does that leave the customer? Too often, sitting in the middle without the technical expertise to challenge or verify what they're told.
This is where Independent Solar Consultants step in. We sit entirely on your side of the table, acting as your dedicated technical partner.
Our role is simple and powerful:
- On-site inspections and reports: We physically inspect your system to uncover hidden faults or compliance issues
- Performance analytics: Using years of project data, we build benchmarks and spreadsheets showing exactly how much energy your system should be generating
- Training and empowerment: We teach your team how to understand and track performance so you're never left in the dark again
We don't guess or rely on assumptions. Every recommendation we make is backed by hard data and engineering expertise.
The Reality of Commercial Solar Claims
When a system fails or underperforms, businesses often face a difficult question: What now?
Common issues include:
- Faulty design or installation
- Missing compliance documents such as MCS certificates or DNO approvals
- Disappearing installers who leave projects unfinished
- Performance so poor that it impacts Feed-in Tariff (FiT) or Smart Export Guarantee (SEG) payments
Without clear evidence, many companies are left trying to make claims with no solid foundation. This often leads to delays, disputes, or even total loss of investment.
Common Questions We Hear About Solar Claims
Can I get my money back?
In many cases, yes. It depends on your contract terms, warranties, and whether negligence or misrepresentation can be proven. Our independent reports provide the evidence needed to quantify losses and strengthen your claim.
What if my installer has disappeared or gone bankrupt?
Sadly, this is a common challenge. Even if your installer is no longer trading, there may still be routes to claim through insurance, manufacturer warranties, or legal actions targeting directors. Independent reports give your legal team the technical foundation they need.
I don't have all my certificates. Can I still claim?
Yes. Missing documentation complicates the process, but it doesn't stop it. We can often reconstruct performance expectations using system specs, invoices, and real-time data.
Am I losing my FiT or SEG payments due to poor performance?
Absolutely. If your system isn't generating as expected, you could be missing out on income every month. Our calculations show exactly how much energy and revenue you've lost.
How does this affect my payback period and ROI?
A failing system dramatically increases payback time. A project expected to break even in 7 years can easily stretch to 12 or more. Our analytics reveal the true ROI position so you can make informed decisions about repair, replacement, or claims.
Our Process for Supporting Commercial Solar Claims
We believe businesses deserve clarity, not confusion. Our process is structured to turn uncertainty into actionable evidence.
| Step | What We Do | What You Get |
|---|---|---|
| 1. Desktop Analysis | Review all paperwork: invoices, contracts, designs, and performance data | Early identification of red flags and potential issues |
| 2. Site Visit and Inspection | Engineers visit to test, measure, and document real-world performance | Industry-grade equipment identifying faults and compliance failures |
| 3. Detailed Report | Compile findings into professional, easy-to-understand report | Energy benchmarks, fault analysis, and financial impact calculations |
| 4. Support in Claims | Work with legal teams and provide expert witness statements | Independent evidence that strengthens your claim's credibility |
Our reports have already been used by law firms to win cases and by developers to protect clients from exposure.
Who We Work With
For Law Firms
We act as technical experts, providing unbiased evidence to support cases involving underperforming or defective solar systems. Our reports are tailored for legal contexts, including arbitration, mediation, or court proceedings.
For Construction Companies and Developers
We act as a final check before project handover, ensuring every installation meets contract standards and performs as promised. This protects both your reputation and your clients.
For Businesses Making a Claim
Even a quick desktop review can reveal whether you have a strong case. From there, we can escalate to site visits and full technical reports as needed.
Real-World Impact: Stories from the Field
Our work isn't about technical documents. It's about protecting real businesses from serious harm.
Case Study 1: Manufacturing Company
A manufacturer invested heavily in solar, only to discover months later that their system was wired incorrectly. Our intervention prevented a £26,000 revenue loss and allowed them to claim damages before the problem escalated.
Case Study 2: Distribution Centre
A distribution centre lost over £57,000 because their system wasn't producing any power. Our report became the cornerstone of a legal case that recovered the funds and forced accountability from the supplier.
Case Study 3: Logistics Company
A logistics company thought their system was working fine. Our inspection revealed it was underperforming by 30%, costing them thousands in missed SEG payments. With our data, they renegotiated service agreements and improved ROI projections.
Restoring Faith in Solar
We've seen too many businesses lose trust in solar because of bad experiences. The technology itself isn't the problem. The lack of transparency and oversight is.
Our mission is to restore that trust by standing in the middle:
- Between client and installer
- Between system and expectation
- Between financial promise and technical reality
With a team of engineers, report writers, and support staff, we operate nationwide to bring clarity and protection to every commercial solar project we touch.
Why Businesses Choose Independent Solar Consultants
| Advantage | What This Means for You |
|---|---|
| True Independence | We aren't tied to any installer, manufacturer, or sales company. Our only loyalty is to the client |
| National Reach | Our engineers work across the UK, supporting businesses of every size |
| Proven Results | Our reports have recovered millions of pounds for clients and provided solid evidence for legal teams |
| Education and Empowerment | We don't fix problems. We train teams to prevent them in the future |
Protect Your Business Today
If you suspect your solar system isn't performing as promised, or if you're already facing losses, the time to act is now.
Every day of underperformance adds to your financial risk. Even a simple desktop review can reveal whether your business is protected or exposed.
Contact Independent Solar Consultants today to schedule a consultation. Let us provide the independent evidence you need to safeguard your investment and reclaim what's rightfully yours.
Get Your Independent Assessment Today